Sram Warranty

Premium Distribution is committed to delivering high-quality innovative components that will enhance your ride. This page will lead you through the warranty process if the unexpected happens.

Warranty Process

If you are Sram Vietnam's dealer or original owner and the product was purchased within the last two years, follow the steps below to submit your product for warranty evaluation.

  • Step 1: Take photo of the receipt and your SRAM products including the serial no. 
  • Step 2: Fill out the Warranty form , upload the photo, product description, and submit 
  • Step 3: We will contact SRAM Service Center where trained technicians will provide prompt troubleshooting and regional warranty assistance.
  • Step 4: Premium will notify you about the approval or denial of the warranty claim by email or phone.

Need help finding your serial number

Our Serial Number Location Guide will help you find your serial number to search above for the information you need.




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